UNON Vacancy: Information Technology Assistant, Nairobi

Information Technology Assistant, Nairobi
Closing Date: Sunday, 01 August 2010
           
    Job Title:                         INFORMATION TECHNOLOGY ASSISTANT, G6
    Department/ Office:        UNITED NATIONS OFFICE AT NAIROBI
    Duty Station:                   NAIROBI
    Posting Period:                2 July 2010-1 August 2010
    Job Opening number:     10-IST-UN OFFICE AT NAIROBI-15326-R-NAIROBI
   
    United Nations Core Values: Integrity, Professionalism, Respect for Diversity
       
    Organizational Setting and Reporting
   The United Nations Office at Nairobi (UNON)

is the UN headquarters in Africa and the representative office of the Secretary-General. We support programme implementation of the UN Environment Programme (UNEP) and the UN Human Settlements Programme (UN-HABITAT) globally, as well as other UN offices in Kenya, by providing administrative, conference and information services (www.unon.org). The post is located in the Infrastructure Management Section (IMS) of the Information and Communications Technology Service (ICTS) in UNON.
   
    Responsibilities
Under the general guidance of the Chief, UNON/ICTS/IMIS and the direct supervision of the Chief UNON/ICTS/IMS/EDC, the incumbent will perform the following duties:
1. Server Operations and Administration:
- Manage all aspects of the design, implementation and monitoring of the Enterprise Directory (LDAP) servers; Provide full range of technical assistance in the area of server/network operations and administration; Provide full range of technical assistance in the installation, configuration, testing and deployment of server hardware and software and various security software; Undertake the administration, operation, technical support and monitoring of server systems and conduct trouble shooting of servers; Liaise with other groups of ICTS and the user departments for maintaining the efficient and reliable operations of server systems; Perform 24 x 7 operations of assigned systems; Assist in identifying the need for new systems or re-engineering of the existing ones; Respond to requests from user offices and assist in deploying/configuring systems so as to conform to infrastructure standards; Provide full range of technical assistance in all aspects of user accounts and related security issues; Collect various statistics on the performance and reliability of server systems, and produce pertinent reports; Write and maintain the documentation of server systems, pertinent to operations and system administration.
2. Web and Application Development:
- Perform Unix scripting and programming to automate network administration tasks; Undertake web design and application development to provide interfaces for network administration.
3. Network Operation and Support:
- Troubleshoot and resolve network problems; Provide technical advice to Network users and coordinate user support services; Organize and conduct periodic user training sessions to ensure effective use of Network Services.
4. Perform other duties:
- Undertake the training and migration of existing systems to the Enterprise Directory Server;
Design and establish internal databases and files; Conduct frequent proactive/reactive audits;
Set guidelines and principles for problem reporting, resolution and follow-up.
   
    Competencies
      * Professionalism: Knowledge of information technology and applications, including computer system networks. Good technical skills, ability to conduct network maintenance, provide server services and user support. Show pride in work and in achievements; Demonstrate professional competence and mastery of subject matter; Conscientious and efficient in meeting commitments, observing deadlines and achieving results; Motivated by professional rather than personal concerns; Show persistence when faced with difficult problems or challenges.
    * Accountability: Take ownership of all responsibilities and honor commitments; Deliver outputs for which one has responsibility within prescribed time, cost and quality standards; Operate in compliance with organizational regulations and rules; Support subordinates, provide oversight and take responsibility for delegated assignments; Take personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
    * Creativity: Actively seek to improve programmes or services; Offer new and different options to solve problems or meet client needs; Promote and persuade others to consider new ideas; Take calculated risks on new and unusual ideas; 'think outside the box;' Take an interest in new ideas and new ways of doing things; Not bound by current thinking or traditional approaches.
    * Technological Awareness: Keep abreast of available technology; Understand applicability and limitations of technology to the work of the office; Actively seek to apply technology to appropriate tasks; Show willingness to learn new technology.

   
    Core Values
        Core Values: Integrity, Professionalism and Respect for Diversity
   
    Education
        Completion of secondary education; Supplemental courses/technical certificate in information technology or other related field; Supplemental training to keep abreast of changes in information technology; An associate University degree or equivalent in computer science/information technology desirable.
   
    Work Experience
        A minimum of six years of relevant and progressively responsible experience in the information technology field. Experience in the administration, management and operation of a large IT environment with MS servers required.
   
    Languages
        English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Working knowledge of other United Nations language is desirable.
   
    United Nations Considerations
        The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
   
    Special Notice
        Appointment against this post is on a local basis. External candidates will be considered only when no suitable internal candidate from the duty station is identified. The candidate is responsible for any travel expenses incurred in order to take-up the appointment. Staff members are subject to the authority of and assignment by the Secretary-General. All staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
   
    No Fee
        THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.

 
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