Kenyan Job Vacancies: Security & Courier Company Recruitment (Operations Manager)

Kenyan Job Vacancies: Security & Courier Company Recruitment (Operations Manager)
Want to make it big in a fast growing Security & Courier Company

We are a fast growing Security and Courier Company in Kenya. We pride ourselves in delivering customer solutions not just products. Our products are custom made and are synonymous with quality and value.

To support our growing business we now want wish to recruit suitable candidates for the following positions:

Operations Manager (1)
Reporting to the Director Operations and Administration, the purpose of this role will be to achieve and maintain operational efficiency within the Company.

The responsibilities include enhancing relationship with existing customers and supporting business growth through after sales service.

Key Responsibilities
* Leading operations in the company by evaluating customer needs, managing the planning process and ensuring smooth continuity of operations
* Managing Service delivery by setting
service standards, ensuring compliance, reviewing processes and seeking feedback from customers and other stakeholders
* Minimization of exposures through Know Your Customer principle.
* Adherence to and application of established policies, processes, procedures to achieve optimal efficiency, compliance and cost containment

Competence required for this position
* Relationship Management Skills
* Good Interpersonal skills
* Strategic thinking
* Personal Motivation
* Good oral and written communication
* Fully conversant with the requirements of labour and related laws in Kenya
* Training and service in any of the Armed Forces or Police is an added advantage

Qualifications
* University Degree from a reputable institution
* At least 5 years successful operations experience in a Security or Service Industry 3 of which must have been in a supervisory or management position
* Practical experience in use of Microsoft Office packages
* Driving License
To apply, send your application letter and updated CV to Email: riley@wananchi.com
or
Director Operations and Administration,
P.O. Box 56152 00200
Nairobi

to reach us not later than 15th Sept. 2010. Only short listed candidates will be contacted