IMIS Support Assistant, Nairobi

IMIS Support Assistant, Nairobi
Closing Date: Tuesday, 07 September 2010

DEADLINE FOR APPLICATIONS:
    09/07/2010
DATE OF ISSUACE:
    08/25/2010
ORGANIZATIONAL UNIT:
    UNON
DUTY STATION:
    NAIROBI
VACANCY ANNOUNCEMENT NUMBER:
    GS-10-37
Appointment against this post is on a local basis. External candidates will be considered only when no suitable internal candidate from the duty station is identified. The candidate is responsible for any travel expenses incurred and visa or work permit issues in order to take-up the appointment. Staff members are subject to the authority of and assignment by the Secretary-General. All staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Remuneration:
Depending on professional background, experience and family situation, a competitive compensation and benefits package is offered. More Info...
United Nations Core Values : Integrity, Professionalism, Respect for Diversity
Responsibilities:

The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General. We support programme implementation of the UN Environment Programme (UNEP) and the UN Human Settlements Programme (UN-HABITAT) globally, as well as other UN offices in Kenya, by providing administrative, conference and information services (www.unon.org).

The post is located in the Resource Management Section (RMS) of the Information and Communications Technology Service (ICTS). Under the general guidance and direct supervision of the Chief
, UNON/ICTS/RMS the incumbent will be responsible for the Integrated Management Information Systems (IMIS) troubleshooting and helpdesk support. In addition, the incumbent will take part in the in-house development and implementation of applications required for supporting and facilitating the day-to-day operation surrounding IMIS. In particular the incumbent will:

DUTIES AND RESPONSIBILITIES
Helpdesk support and databases operations guidance and training:
Be part of IMIS Helpdesk by providing support to IMIS users about pre-encumbrance, obligations, travel request and other IMIS user sessions, draft and prepare training materials and provide training and demonstrations to users on RMS supported Systems and any other applications as may be required.
Provide IT related technical advice to users e.g. on most suitable hardware/software for different tasks.
Advise users on data entry, enquiry and reporting on the databases supported by ICTS/RMS

2) System Development
a) Take part in the design of new computer applications or releases, code program modules using various programming languages as established in UN standards for IT technology, compile test data, design reports and code reporting modules using appropriate reporting tools, test functionalities and debug all modules and linkages and implement the systems/releases.
b) Design and create technical and user documentation for application systems/releases; maintain the same to document any changes on technical issues or in operations procedures.
c) Continuously monitor, develop and enhance all Systems supported by ICTS/RMS to ensure quality service delivery, and, when necessary, troubleshoot and debug erroneous code.
d) Develop WEB enabled applications for on-line transactions and reporting and for ease of performing different daily tasks and producing specific reports in the areas of Human Resources, Finance and Support Services.

3) Responsibility for reporting on databases:
a) Provide suitable and appropriate reporting tools for RMS databases.
b) Ensure data accuracy for the integrity and reliability of database reports.
c) Design and develop suitable modules to meet ad hoc reporting needs and conduct such reporting.
d) Perform any other IMIS related duties as required.
e) Keep abreast of developments in the field.
Core Competencies:
Professionalism: Knowledge of organizational information infrastructure; Knowledge of relevant programming language(s) and ability to use programming skills to develop information systems; ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given, Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Shows persistence when faced with difficult challenges.

Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; Meets timeline for delivery of products or services to client.

Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Technological Awareness: Keeps abreast of available technology; Understands applicability and limitation of technology to the work of the office; Actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology.
QUALIFICATIONS
Education:
High school or equivalent diploma. Technical training certificate in application software systems development or other related field is required. Post secondary studies in computer science or a related field is desirable.
Work Experience:
A minimum of six year of relevant and progressively responsible experience in information systems analysis and programming, systems administration and maintenance, software development and technical writing or related field. Knowledge and experience in using Business Objects for reporting or any other reporting tool for generating reports. Experience with MS SQL and/or MySQL and/or Sybase is required. Experience in developing applications using Delphi, C#.Net or Java/JavaScript is required.
Languages:
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Working knowledge of other United Nations language is desirable.
Other Desirable Skills:
At least five years of designing and developing applications in the areas of HR, Finance, Procurement and administrative areas is required.

Interested candidates may apply by submitting detailed curriculum vitae in English, and a duly completed United Nations Personal History form (available at http://www.unon.org/docs/P11.doc).
Email: recruitment@unon.org

Please quote;
Vacancy Notice Number and Functional Title in the Subject of the e-mail.

Applications received after the deadline (two weeks after posting) will not be considered.
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8).
The United Nations Secretariat is a Non-Smoking Environment. English and French are the two official working languages of the United Nations.

UNEP,UNHABITAT and UNON do not charge a fee at any stage of the recruitment process. If you have any questions concerning persons or companies claiming to be recruiting on behalf of these offices and requesting the payment of a fee please contact Recruitment@unon.org


ONLY applications to specific VAs will be considered, general applications should not be sent.
 
How to apply:1. All applicants must indicate the following on their applications;
Vacancy Notice Number
Functional title of the post
Attach an up-to-date CV, United Nations P-11 form or United Nations
Personal History Profile (PHP)

2. Due to the volume of applications received, receipt of offline paper applications cannot be acknowledged individually.

3. UN staff members must attach copies of their last two Performance Appraisal System (PAS) evaluation & Fact Sheets to their applications.

4. Applications received after the deadline [closing date] will not be considered.

5. There is no application, processing or other fee at any stage of the process.

All applications should be submitted either by post, e-mail or fax.

By Post

The Chief, Classification and Recruitment Section
Human Resources Management Service
United Nations Office at Nairobi (UNON)
P.O. Box 67578 00100
Nairobi, Kenya
By Email

recruitment@unon.org

By Fax

(+254-20) 7624212

PLEASE NOTE THAT APPLICATIONS RECEIVED AFTER THE DEADLINE WILL NOT BE ACCEPTED