XRX Technologies Key Account Managers – 3 Job Vacancies in Kenya
The new Xerox is dedicated to innovation, service and giving our customers the freedom to focus on what matters most: Their real business.
We are looking for young dynamic individuals with a great” can do” attitude to Join our innovative and winning team
Reporting to the Team leader, the account Manager will be responsible for the following:-
1. Provide high-level direct client contact with our high valued clients.
2. Excellent customer service to existing and new clients.
3. Strong relationship building with our clients
4. Develop & maintain revenue streams in existing and named accounts
5. Drive revenue through long-term, high-dollar contacts.
6. Consult with clients on their printing and IT needs and creatively design solution packages to meet these needs.
7. Provide feedback to the rest of the organization on how to better satisfy client needs.
8. Expected to generate a high volume of sales-related activity including prospecting, presentations, RFPs, etc.
9. Participate in sales and marketing meetings
10. Prepare client accounts activities and sales reports as required.
11. Perform other job-related duties and responsibilities as requested.
12. Ensuring adherence to Internal Control Systems as per the ISO Quality Management Systems.
The successful candidates must promote the following characteristics at all times among Customers and colleagues-
* Attitude – exhibits an excellent can do and humble attitude
* Player –excellent team player, always willing to help
* Reliability – can be relied on to pick and run with jobs independently
* Quality – Always goes the extra mile to deliver world class quality
* Client Orientation–always courteous and jolly around clients and colleagues
* Initiative -exhibits a great deal of initiative even in areas outside their own
Qualifications
Academic – Essential
* Diploma /degree in IT and sales, or customer service
Academic – Desired
* Degree in IT sales or Degree in Customer service.
Experience – Essential
* 2 Years Experience in sales or customer service
Experience – Desired
* Ability to warm up to customers and create a lasting relationship at all levels in key accounts
Work related skills – Essential
* Good organizational skills
* Aggressive and Result Oriented
* Able to meet set target on a monthly basis
* Able to meet deadlines
* Product knowledge
* Great communication Skill- telephone, written or in meetings.
Work related skills – Desired
* Tender and Proposal writing that presents a world class company and adheres to tender and Quality Assurance system in company
Personal attributes – Essential
* Ability to work under pressure
* Trustworthy
* Team player
* Strong interpersonal skills
* Strong customer relation skills
If you have the above Qualities, kindly send your applications to careers@xrxtechnologies.co.ke to reach us by 15th of August 2010
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