Access Kenya Career Jobs. Business Development Manager

Access Kenya Career Jobs. Business Development Manager
BUSINESS DEVELOPMENT MANAGER – SLA & SUPPORT
REF: ASIT-BDM SLA & SUPPORT – SEPT2010

Access Kenya Group Ltd, a leading Internet Service Provider is looking to hire a talented, creative, passionate and experienced Business Development Manager to join our Access IT Sales force.

Reporting to the Sales Manager, the successful candidate will be responsible for managing and growing the Service Level Agreements (SLA) and Support Sales Revenues and client Database in view of meeting and exceeding the set targets, maximizing financial returns through efficient and effective marketing and selling Service & Support Solutions

Key Responsibilities:
* Management of the SLA & Support business unit
* Work with the Sales Manager to set the units targets on a quarterly basis in line with the overall department’s targets.
* Review the targets with the Sales Manager on a monthly basis and take appropriate action as necessary to ensure consistent sales achievement
* Develop and review the SLA & Support Business Unit strategy as per the agreed timelines.
* Managing customer accounts to incremental revenue growth in existing accounts;
* Ensuring retention of accounts by implementing a retention plan within the unit

* Ensure the tender procedures are followed to the letter and follow up to close the deals
* Generate ideas of SLA & Support Solutions by assessing emerging ideas and their development that could become attractive for potential clients
* Supervise and motivate the team for optimal performance levels
* Ensure reports are done as per the agreed timelines, circulated to management and filed accordingly.

Minimum Requirements:
* Degree in IT or related field
* Certification for CISCO Lifecycle for account managers and CISCO advanced technology certification for account managers
* At least 3 years in a sales environment within the ICT Sector, SLA & Support experience will be an added advantage
* Strong building relationship skills
* Good communication capabilities including interpersonal, oral, written, telephone, and presentation skills
* Organized and detail oriented with excellent time management skills
* Positive attitude, be committed, resilience, and be achievement oriented
* Experience leading highly effective and performing teams;

If you meet the requirements and are self driven, proactive and up to the challenge, please send your resume and application letter quoting the job reference number to the address below. All applications must be delivered on or before 12th September 2010.

The Group Human Resource Manager
Access Kenya Group
Via email to: hr@accesskenya.com